Frequently Asked Questions

What games are pre-loaded on your consoles?

Our consoles come pre-loaded with hundreds to thousands of classic retro games depending on the model. Each product listing specifies the exact number and types of games included — ranging from classic arcade titles to 8-bit and 16-bit favorites.

Do I need to download or purchase additional games?

No downloads or cartridges needed! All games are built right into the console. Just plug in and play.

What is your return policy?

We offer a 30-day return window with free return shipping. If you're not satisfied with your purchase, contact us and we'll make it right. Return rules apply to items purchased after our return policy was activated.

How long does shipping take?

We typically process and ship orders within 1-3 business days. Delivery times vary by location. You'll receive a tracking number once your order ships.

Are the controllers wireless?

It depends on the model. Some of our consoles include wireless controllers, while others use wired controllers. Please check the individual product listing for details.

What connection types do your consoles support?

Most of our consoles support HDMI output for modern TVs and monitors. Some older-style consoles support RCA (AV) connections. Connection type is listed in each product description.

How do I contact customer support?

You can reach us through our Contact page. We're happy to help with any questions about your order or products.